WhatsApp AI Assistant
An always-on assistant that answers enquiries, shares photos and pricing, captures leads and escalates real prospects to your team.
NEWCHILD INFORMATION TECHNOLOGIES
The technology partner
behind businesses that
refuse to stand still.
We design, build and support the digital systems businesses run on — from AI automation and digital platforms to the infrastructure underneath them.
PEOPLE. SYSTEMS. POSSIBILITIES.Ikeja, Lagos → Beyond borders
EXPERIENCE IN MOTIONCompany-reported figures
- Projects delivered
- 200+
- Clients served
- 200+
- Sectors covered
- 9
- Countries served
- 2
01 / THE BUSINESS CASE
Technology should
earn its keep.
Not another tool.
A better way to do business.
Faster response. Fewer lost leads. Better customer experiences. Reliable systems and cleaner information. That is what technology is for.
We start with the commercial outcome and work backwards. Connecting what your customers need with how your business operates — to improve efficiency, protect your time and create room for profitable growth.
Meet your technology partner ↗02 / WHAT WE DO
Six disciplines.
One accountable partner.
Most clients start with one service and grow into three. Because the same team holds the whole picture, each addition strengthens the last rather than fragmenting it.
work for people.
01AI & Automation
- WhatsApp AI assistants that answer enquiries, quote prices and share catalogues instantly
- Lead capture with automatic follow-up sequences
- Booking, reservation and appointment flows
- Operator-controlled outbound campaigns
02Web & Applications
- Corporate websites and campaign landing pages
- E-commerce stores and multi-vendor marketplaces
- Laravel and PHP business applications
- Payment gateway and third-party API integration
03Business Platforms
- CRM and customer database systems
- Accounting, inventory and operations platforms
- Subscription, membership and affiliate engines
- Multi-tenant SaaS for firms serving many clients
04Infrastructure & Support
- Office IT support and hardware maintenance
- Network design, setup and administration
- Server, hosting, email and domain management
- Backup strategy, security hardening, recovery
05Training & Enablement
- Practical staff training in core computer operations
- Web, database and IT support fundamentals
- AI and automation tools for daily productivity
- Structured programmes built around your workflows
06Digital Sales Enablement
- WhatsApp sales funnels that convert enquiries
- Campaign landing pages with measurable results
- Lead databases and follow-up journeys
- SEO-ready site structure and content architecture
03 / BUILT AROUND YOUR NEXT MOVE
Start with a need.
Build what matters.
Corporate Website
A credible, fast, mobile-first web presence connected to WhatsApp, enquiry forms and analytics — designed to convert, not merely exist.
CRM & Customer Database
One organised record of every prospect and customer — with follow-ups, notes, ownership and reporting your sales team will actually use.
Managed IT Support
A retained arrangement covering network, servers, email, devices and troubleshooting — with agreed response times.
04 / THE NEWCHILD CONNECTION
Your customer sees one business.
Your technology should, too.
A conversation should become a customer record, a payment, an operation and a useful insight. Not another loose end.
- 01
Customer
Every journey starts with a person.
- 02
Website / WhatsApp
Make the first contact simple.
- 03
AI / Automation
Respond, qualify and route.
- 04
CRM
Give every conversation an owner.
- 05
Database
Keep a dependable source of truth.
- 06
Business platform
Turn information into action.
- 07
Payments
Connect intent to transactions.
- 08
Infrastructure
Keep the operation available.
- 09
Reporting / Growth
Learn what works. Improve what comes next.
An illustrative connected architecture. Scope, integrations and success measures are agreed for each engagement.
DIFFERENT SECTORS. SHARED AMBITION.
Business context.
Technical depth.
From regulated financial services to the places people stay, work and receive care. Understanding the operation comes first.
Explore our industry experience ↗
06 / CLIENT EXPERIENCE
Trusted by organisations
that cannot afford
technology to fail.
Experience across industrial development, consulting, asset management, insurance, microfinance, hospitality, supported housing, healthcare, property and professional services.
Asset Management
Torch Asset Management ↗
Corporate platform for an SEC-licensed Nigerian asset manager covering mutual funds, wealth and liquidity management.
Insurance Broking
Fountain Insurance Brokers ↗
Web presence for a broker established in 1989, with offices in Lagos, Kano, Abuja, Port Harcourt and Ibadan.
Microfinance Banking
Mainstreet Microfinance Bank ↗
A corporate website presenting banking services, customer information and contact routes.
Selected website work from NewChild’s existing company portfolio. Project summaries, not performance claims.
See more of our work ↗07 / FROM POSSIBILITY TO PROGRESS
A clear way forward.
Four phases, agreed before work begins, so you always know what happens next.
Create
We study your operations, customers and constraints to find where technology produces genuine commercial return.
Stage deliverable
A shared understanding of the customer and commercial problem.
Design
The need becomes a specification — workflows, data model, interfaces and deployment plan, agreed before a line is written.
Stage deliverable
A workflow blueprint and an agreed implementation scope.
Implement
We build, test and deploy against that specification, then verify against real usage rather than a checklist.
Stage deliverable
A tested release, documentation and handover.
Accelerate
Post-launch we monitor, support and extend the system so it compounds in value instead of decaying.
Stage deliverable
A review of agreed measures and a prioritised improvement plan.
08 / THE STANDARD WE WORK TO
Business first
Every engagement starts with the commercial problem, not the technology stack.
Built to last
Systems documented, backed up and handed over — never locked to one person's knowledge.
Measured results
Response times, conversion, uptime and cost per transaction. Numbers, not adjectives.
Present after launch
Support and iteration are part of the engagement, not an upsell after the invoice.
What is getting
in your way?
Recognise the problem before choosing the platform.
WhatsApp AI Assistant + CRM
Leads arrive from WhatsApp, calls, Instagram, referrals and walk-ins — but nobody owns the full conversation.
Prospects repeat themselves, staff forget follow-ups, management cannot see pipeline value, and serious buyers quietly choose a faster competitor.
Deploy an AI-assisted WhatsApp and CRM flow that captures every enquiry, answers common questions instantly, assigns ownership, and escalates hot leads to humans.
Discuss this challenge ↗Conversion Website + SEO Architecture
The website looks presentable, but it does not explain value, prove capability or turn visitors into conversations.
Marketing spend leaks. Referrals search online and hesitate. Your strongest work stays hidden while weaker competitors look more credible.
Rebuild the site around proof, offers, sector pages, tracking and conversion paths — not decorative pages.
Discuss this challenge ↗Custom Business System
Operations depend on spreadsheets, notebooks, scattered files and people remembering what to do.
Errors multiply as the business grows. Reports arrive late, customers wait, and the owner becomes the manual integration layer.
Design a custom business platform with roles, workflows, dashboards, audit trails and exports around how your company actually works.
Discuss this challenge ↗SaaS / Automation Buildout
Your team wants AI, automation or SaaS, but the risk of building the wrong thing is high.
A rushed product burns money, confuses users and becomes another abandoned tool. Meanwhile the market moves faster.
Run a focused discovery sprint, validate the workflow, then build a phased MVP that can evolve into a serious platform.
Discuss this challenge ↗LATEST FROM THE BLOG
Useful thinking.
Built for better decisions.
Our latest practical guidance on technology, operations and digital growth.
BUSINESS TECHNOLOGY · 11 Sep 2026
When spreadsheets stop being suitable operations infrastructure.
Know when shared spreadsheets have become an operational risk and what to define before moving to a business platform.
WEB & COMMERCE · 06 Sep 2026
Your business website is not a brochure. It is a trust system.
A strong corporate website reduces buyer uncertainty, answers serious questions and creates a clear route to action.
AI & AUTOMATION · 01 Sep 2026
Before you automate, fix the customer journey first.
Automation delivers better results when the customer journey, ownership and escalation rules are clear first.
LET’S MOVE YOUR BUSINESS FORWARD
Tell us what is slowing your business down. We’ll tell you what to build.
Every engagement starts with a conversation — no cost, no obligation, and a straight answer about whether we are the right technology partner.
Start a conversation ↗